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 Technical support
 
If you have a problem with WinCatalog Light, please contact our Technical Support Team on this page. Please inform us about the following:
 
  • WinCatalog Light version and buid (from About menu)
  • WinCatalog Light registration code or user ID (if you're a registered user) – this will help us to process your request faster
  • Where did you get WinCatalog Light (http or ftp site)
     
  • Windows 95/98/ME/NT/2000/XP version (including service packs and other fixes installed), US or international, OEM or not
     
  • Computer information: CPU type and speed, amount of memory installed
  • Description of your problem (as much information as possible to describe the problem)
     
  • Any additional information, which may help: the type of your hard drive, size and type of the partitions, versions of drivers in use (e.g. for Iomega ZIP drive) size of your media collection etc.
This page last modified: January 07, 2002